The Five Terrible Lies About Selling!
by Len Foley
Terrible Lie #1: You need to sell more to make more money.
Fact: You need to sell less to make more money.
I have a motto: In order to sell more, you must first
learn to sell less, a whole lot less. Sound crazy?
I have a friend who just moved from selling photocopier machines to selling
Mercedes-Benzes in the most prestigious dealership in New England. His secret?
While selling photocopiers, he did the exact opposite of what everyone else in
his company as doing: he focused less on "selling" and more on why his customers
wanted to buy.
In fact, he stopped selling altogether and made his mission to discover
precisely how he could solve more problems for his customers than anyone else in
his company. He not only solved more problems, he made more money, and opened up
more opportunities than any other "copier salesman" in his industry.
Terrible Lie #2: Most salespeople are "full of themselves"
Fact: The world's best salespeople are full of other people.
In my seminars, I play a little game with the audience. I say: "It's the last
week of the month and you haven't made half your quota. Your boss in on your
case, and you may lose your job if you don't make three sales in the next two
hours.
"Okay? So it's 9:30 in the morning and you NEED to make a sale, you pick up the
phone to make your first call...
"And here's my question: What in the world is going through your head as you
dial the telephone?"
The typical responses from the audience: "I wonder if I'll make this sale... I
hope she says yes... This call better not turn out like the rest... etc."
And to these responses I ask: "And as long as you're thinking about yourself,
how interested will you be in finding out how you can help your prospect?"
The typical answer: "Not too interested at all!"
"And if you're not interested in your prospect," I add. "Why in the world would
your prospect ever become interested in YOU?
Terrible Lie #3: Selling is one of the worst paid professions on the planet.
Fact: Selling is the highest paid profession on the planet.
After spending thousands of hours studying some of the richest salespeople alive
(people like Steve Jobs, Larry Ellison, and Mary Kay Ash), I came upon two very
surprising realizations:
1. The world's greatest salespeople never "appear" to be selling anything at all
(in fact, you'll never catch a great salesperson making any irritating sales
pitches or initiating a single close).
2. And despite the fact the world's greatest salespeople don't "appear" to be
selling anything, they still manage to outsell every one of their competitors!
Note: most people don't think of successful business executives and celebrities
as salespeople; in fact, when most of us think of a typical salesperson we think
of a "pushy" used car salesman or an annoying insurance rep. But these so-called
"salespeople" aren't really salespeople
at all, they're professional peddlers (cashiers in fancy suits). Which leads us
to Terrible Lie #4:
Terrible Lie #4: Great salespeople use slimy tactics.
Fact: The world's best salespeople hardly use any tactics at all.
Selling (in the traditional definition of the word) is a crude, simple-minded
pursuit, it's using deceptive gestures, words, and emotional appeals that
persuade and manipulate our prospects into doing something he may (or may not)
want to do.
Now, do you really think Steve Jobs became one of the most beloved CEO's in the
world using ridiculous, simple- minded sales tactics?
Or what about Mary Kay Ash? Could you imagine her using "Leading Questions" or a
"Porcupine Close" on national TV?
Of course not! The world's greatest salespeople wouldn't be caught dead using
any kind of crude, slimy selling techniques... They interact with thousands (and
even millions) of people each year; they make the most money... attract the most
opportunities... and effortlessly rise to the top of every profession...
Terrible Lie #5: Great salespeople have the gift of gab.
Fact: The world's best salespeople have the gift of listening.
Professional salespeople also enjoy listening to their prospects (they're not
simply waiting for their turn to speak); they never look for what their
prospects can do for THEM; but are intensely interested in what they can do for
their prospects!
==> If you're curious about a few more "terrible lies" taught in many sales
programs, check out my free article: "The Top Five (Most Idiotic) Sales
Techniques" for more information:
http://www.21stcenturysalestraining.com/idiotictechniques2.htm
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